Network Support Engineer (OnSite)

We are seeking a skilled  Network Support Engineer  to maintain, troubleshoot, and enhance our company's IT network infrastructure. The ideal candidate will have hands-on experience in network administration, troubleshooting connectivity issues, and ensuring network security. This role requires excellent problem-solving skills, strong technical expertise, and the ability to provide top-tier support to internal teams and external clients.

Job Description

Responsibilities

  • Monitor, maintain, and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs. 
  • Diagnose and resolve hardware, software, and connectivity issues across LAN, WAN, and wireless networks. 
  • Provide technical support for end-users, addressing network-related queries and concerns. 
  • Configure, install, and upgrade network hardware and software. 
  •  improvements. 
  • Ensure network security by implementing best practices, firewalls, and threat detection measures. 
  • Work with ISPs and third-party vendors to resolve external network issues. 
  • Document network configurations, troubleshooting procedures, and system updates. 
  • Assist in disaster recovery planning and implementation. 
  • Stay updated with emerging networking technologies and trends. 
Responsibilities

Requirements

  • Bachelor's degree in Computer Science, IT, or a related field. 
  • 1-3 years of experience in network support or a similar role. 
  • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). 
  • Experience with network hardware such as Cisco, Juniper, or HP. 
  • Familiarity with security concepts, including firewalls, IDS/IPS, and encryption.
  • Proficiency in troubleshooting tools such as Wireshark, PRTG, or SolarWinds. 
  • Excellent problem-solving and communication skills. 
  • Certifications such as CCNA, CompTIA Network+, or equivalent are a plus. 
Required

Benefits We Provide

Salary in USD

Provident Fund

Medical Benefits

Marriage Leaves

Maternal And Paternal leaves

Hajj Leaves

Annual trips and recreational events

Annual dinners

Company-sponsored lunches

Referral Bonuses

Monthly performance-based bonuses

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